Brand Partners & Certificates
Understand how our brand certificates, GST invoices and warranties protect your laptop purchase, both new and refurbished.
- Certificates
- Lenovo · Dell
- New laptops
- Brand India warranty
- Invoice
- GST, with serial no.
Brand certificates on file: what it means for you
At our Kovilambakkam store, we work closely with leading laptop brands so that buyers get genuine products with proper billing and support.
We have a Lenovo Evolve Partner certificate and a Dell partner loyalty programme certificate on file at the showroom. These certificates reflect an ongoing relationship with these brands. They do not replace the standard India warranty process, and we do not claim any additional authorisation beyond what these certificates state.
New laptops: brand India warranty + GST invoice
Every new laptop or desktop you buy from us comes with:
- Brand India warranty (for example from Dell, Lenovo, HP, ASUS, Acer, MSI, Gigabyte, as applicable)
- GST invoice with the product serial number clearly mentioned
- Support from our team if you need help reaching the brand service centre
For details on warranty coverage and claims, you can also see our Warranty & returns page.
How the brand warranty works
Brand warranty is provided directly by the laptop manufacturer across India, as per their terms. Coverage and duration depend on the specific model and brand policy. If you want to confirm warranty before buying, please call or WhatsApp us on the sales number below with the exact model you are considering.
Checking your laptop warranty online
Most major brands allow you to check warranty status on their official India websites using the laptop serial number or service tag printed on the device and on your invoice. The usual steps are:
- Find the serial number / service tag on the laptop sticker or box
- Go to the brand’s official support website for India
- Enter the serial number to view warranty start and end dates
If you are not sure where to check, you can contact us and we will guide you to the correct brand page.
Refurbished laptops: Karthik Computers warranty
Our certified refurbished business laptops (ThinkPad, Latitude, EliteBook) do not carry brand warranty. Instead, they come with:
- Grade A body and battery health above 80%
- Fresh Windows install done before delivery
- 6‑month Karthik Computers warranty
- 7‑day replacement support in case of any major issue
- GST invoice for your records
You can browse available models on our Certified refurbished laptops page and call us to confirm configuration and current stock.
Corporate and bulk buyers
For organisations, warranty and documentation are critical. We provide GST invoices with serial numbers for all units, and can help you align model selection with your company’s brand service network.
We also support corporate orders of 5–500 units, PO and credit terms for approved companies, and AMC and on-site service in Chennai. For more information, see our Corporate & bulk orders page.
Billing, shipping and support
Every order includes a GST invoice, whether it is a single laptop or a large deployment. Free shipping across India is available on orders above ₹5,000, and orders are dispatched within 2 working days (Mon–Fri) and usually reach you in 4–5 working days.
If you have any doubt about what warranty you will receive for a particular model (new or refurbished), please contact us before placing the order.
How to reach us / next step
To check model availability, warranty type or to see our certificates at the store, please call or WhatsApp +91 84388 04855 for sales. For service and existing warranty support, call +91 93848 12332. You can also find our location and map on the Contact & directions page.
Popular picks
In stock now · prices include GST
Questions, answered
Do new laptops from you have official brand warranty in India?
Yes. New laptops and desktops are sold with the respective brand’s India warranty, plus a GST invoice that clearly shows the serial number.
How can I check the warranty status of my laptop?
Use the serial number or service tag on your laptop and invoice, then enter it on the brand’s official India support website, or contact us for guidance.
Do refurbished laptops have brand warranty?
No. Our refurbished ThinkPad, Latitude and EliteBook models come with Karthik Computers’ 6‑month warranty and 7‑day replacement, not brand warranty.
Will I get a GST invoice with serial numbers for bulk orders?
Yes. All orders, including corporate and bulk purchases, come with a GST invoice that lists the serial numbers for each billed unit.
Where can I see your brand certificates?
Our Lenovo Evolve Partner and Dell partner loyalty programme certificates are kept on file at the showroom. You can ask to view them when you visit or contact us for details.



